- Data Protection Commitment: CLOUD9 is committed to protecting your personal data in accordance with the Digital Personal Data Protection (DPDP) Act 2026.
- Data Collection: We collect minimal data (Name, Phone, Address) solely for order fulfillment and mandatory age verification.
- Age Verification: As a responsible retailer, we may request a copy of a government-issued ID (Aadhaar/PAN/Voter ID) to verify age for first-time orders. This is handled via encrypted channels and purged after verification.
- Data Rights: You have the right to access, correct, or request the erasure of your personal data by emailing cloud9hukka@gmail.com.
- Cookies: We use cookies to improve your shopping experience and remember your age-verification status.